Peregrine Company Privacy Policy

Information we collect

We collect information you provide when you contact us, request property information, schedule a tour, or communicate with our office. This may include your name, email address, telephone number, property interests, and the contents of your messages. If you apply for housing or use a resident portal, additional application, lease, payment, and service information may be collected through those processes.

Our website and its service providers may collect technical and usage information, such as IP address, browser type, pages visited, and access times. When you participate in text messaging, we may retain your mobile number, message history, and records of your consent and opt-out requests.

How we use information

We use information to answer questions, provide requested property and leasing information, arrange tours, process applications, administer leases, coordinate maintenance, and communicate with residents and commercial tenants. We also use information to operate and protect our website and services, maintain business records, and meet applicable legal obligations.

How we disclose information

We do not sell or rent your personal information or share it with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that support our website, property management, applications, payments, maintenance, and communications, including AppFolio and Ooma, as needed to perform services on our behalf. We may also disclose information when required by law or reasonably necessary to protect rights, safety, or security. The additional protections for text messaging information below apply to these general disclosure provisions.

Cookies and other websites

Our website may use cookies or similar technologies to support site functionality and understand website use. You can manage cookies through your browser settings; disabling them may affect some features. Links to applications, resident portals, and other third-party services may lead to sites governed by their own privacy notices. Please review those notices before providing information.

Text messaging privacy and terms

When you opt in, you consent to receive SMS messages from Peregrine Company at the mobile number you provide. Messages may concern your leasing inquiry, tour appointments, application status, maintenance coordination, or other resident and tenant services, consistent with your consent. Providing a phone number or visiting our website alone does not enroll you in text messaging. Consent to texts is optional and is not a condition of renting a property or purchasing services.

Message frequency varies based on your inquiries and service needs. Message and data rates may apply. Reply STOP to unsubscribe from future text messages. You may receive a final confirmation of your opt-out. Reply HELP for assistance, or contact our office at 269-226-6336 or info@peregrinecompany.com.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in records and consent are not sold, rented, or shared for others' use. We disclose messaging information only to providers supporting delivery and administration of our text messaging service, or as required by law; those disclosures do not authorize independent marketing.

Texting is not an emergency reporting service. For urgent property matters, use the emergency contact instructions provided by management. Do not send Social Security numbers, payment card details, or other sensitive financial information by text.

Information security and retention

We use reasonable safeguards designed to protect personal information. No internet transmission or electronic storage method is completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including applicable recordkeeping obligations, dispute resolution, and maintaining consent and opt-out records.

Your choices and requests

You may contact us to request access to, correction of, or deletion of your personal information. We will evaluate requests under applicable law and may need to verify your identity. Some records must be retained for legal or business purposes. You may stop texts using STOP without making a separate privacy request.

Policy updates

We may update this policy as our practices change. The current version and effective date will appear on our website. Updates do not, by themselves, enroll you in text messaging or expand the scope of your SMS consent.

Contact us

 

Peregrine Company
336 S. Kalamazoo Mall, Suite 702 Kalamazoo, MI 49007
Phone: 269-226-6336
Email: info@peregrinecompany.com
Website: www.peregrinecompany.com